FAQ

Policy date: August 25, 2026

What products are available?

As described in this notice, The current assortment is made up of blankets, comforters, duvet covers, pillows, quilt, robes, sheets, and towels.

How is free shipping determined?

As described in this notice, The checkout result for the submitted destination shows whether shipping is free and displays any charge that applies.

What is the expected order timeline?

As described in this notice, Normal processing is about 1–2 business days; estimated transit is then 3–5 business days to stay consistent with GMC, but the carrier does not guarantee that window.

Can I return an item that is not defective?

As described in this notice, Yes. A non-defective item may be returned by mail or exchanged for a change of mind, personal preference, or wrong selection when requested within 30 days after delivery; it must be new, unused, in original condition, and returned with its original packaging, tags, and accessories.

Is a label included or a restocking fee charged?

As described in this notice, A free return label is included in the package, there is no restocking fee, and authorization must be obtained before the return is mailed.

How should damage or a fulfillment error be reported?

As described in this notice, Damaged, defective, incorrectly sent, missing, or materially misdescribed merchandise can be returned or exchanged; provide the order number, checkout email, an explanation, and any requested photographs or video of the item and packaging.

When will an approved refund be handled?

As described in this notice, It is processed to the original payment method within 10 days after approval; an exchange can proceed only when inventory is available.

What payment choices can I use?

As described in this notice, Checkout currently identifies no payment method is currently enabled in checkout; only a method displayed in the live checkout flow is enabled.

How can support be contacted?

As described in this notice, Use the contact form or the final contact section for order, product, delivery, payment, return, privacy, or policy questions.

Do cookies and measurement tools operate?

As described in this notice, Required cookies support core shopping functions, and optional analytics or advertising-measurement tools may be used when enabled and legally permitted.